When Things Go Wrong

1 – Stay Calm and Assess the Situation

Your first priority is to stay calm. Panic can lead to poor decisions. Take a moment to:

• Check for injuries.
• Evaluate your surroundings.
• Determine if there’s an immediate danger (e.g., fire, traffic, weather).

2 – Pull Over Safely

If your RV breaks down:

• Find a safe spot—preferably an emergency lane or the far-left side of the road.
• Turn on hazard lights and, if visibility is poor, your parking lights.
• Turn your wheels away from traffic to prevent rolling.
• Exit via the passenger side if you must leave the vehicle.
• Use safety gear like hi-vis vests, cones, and reflective triangles to alert other drivers.

3 – Respond to Immediate Hazards

If there’s a fire, gas leak, or other urgent threat:

• Evacuate the RV/tow vehicle immediately.
• Use a fire extinguisher if safe.
• Shut off propane and electrical systems.
• Call 000—even if you have no credit on a pre-paid device or coverage with your mobile carrier, the call may still go through.

4 – Medical Emergencies

• Administer first aid promptly.
• Use a well-stocked first aid kit to stabilise the situation.
• Call 000 and provide clear details.
• Be aware that help may take time to arrive, especially in remote areas.

5 – Weather and Environmental Risks

• Avoid travel during extreme heat, heavy rain, or bushfire conditions.
• Stay hydrated and seek shade if stranded in hot weather.
• Watch for signs of heat stress: dizziness, nausea, cramps, or fainting. Cool down with water and rest.

6 – Communication and Location Awareness

• Use the Emergency+ app to share your GPS coordinates with responders—even without mobile signal.
• Consider carrying a Personal Locator Beacon (PLB) for remote travel. These devices send your location to the Australian Rescue Coordination Centre via satellite.

7 – Emergency Kit Essentials

Always carry:

• First aid supplies
• Water and snacks
• Hi-vis vests and cones
• Fire extinguisher
• Emergency beacon or PLB
• Flashlight and batteries
• Maps and contact numbers

8 – Call for Help

• Contact roadside assistance. Make sure you have a roadside assistance policy before leaving home! (24/7 Roadservices Australia has specialised RV products with special offers available for CMCA members)
• Provide clear details about your location and the nature of the emergency.
• If obstructing traffic or in a hazardous spot, assistance will be prioritised.

9 – After the Emergency

• Document the incident for insurance.
• Inspect your RV/tow vehicle before continuing.
• Adjust travel plans as needed and notify any reservations or contacts.

Emergencies are unpredictable, but preparation and a calm, informed response can turn a crisis into a manageable situation. Whether you’re a seasoned RVer or new to the lifestyle, these steps can help keep you safe and confident on the road.